Frequently Asked Questions
What are your shipping options and delivery timelines?▼
We offer standard and express shipping worldwide. Standard delivery typically takes 3-5 business days, while express orders arrive within 1-2 business days depending on your location.
How do I return an item that doesn't fit?▼
You can return any unworn item within 30 days of delivery. Simply use our online portal to generate a prepaid label and drop it off at any authorized location.
Which payment methods does ONTIME accept?▼
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible 'buy now, pay later' options through Klarna and Affirm for your convenience.
How do you ensure the quality of your fashion pieces?▼
Every ONTIME garment undergoes a rigorous multi-point inspection. We source premium fabrics and partner with ethical manufacturers to ensure your clothing is durable, stylish, and built to last.
What Our Customers Say
“The tailoring on the slim-fit blazer is impeccable. Fast shipping and the packaging felt truly premium.”
“Finally found a brand that balances high-end style with everyday comfort. My new favorite shop for essentials.”
“Impressed by the fabric quality. The linen shirt fits perfectly and arrived two days earlier than expected.”
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